Frequently
Asked Qutestions
How do I purchase medications online?
Click on an order link to go to our secure
server to set up your account. Answer an
online questionnaire with relevant information
regarding your medical condition. After
you have completed the questionnaire, a
confirmation page will appear for you to
check your answers for accuracy. Then you
may submit your order for processing.
What is the process, once I submit my
order?
Your order is reviewed by a U.S. licensed
physician who will approve or decline your
request. On approval the physician will
write and send your prescription to the
pharmacy, to be filled and shipped overnight
via UPS or Fed EX. Each prescription includes
directions on usage, dosage, and any precautionary
information. Contact information for the
pharmacy will be included should you have
questions after receiving your prescription.
After your prescription is shipped, Health
Solutions Network will e-mail you with your
prescriptions individual tracking number.
With this tracking number you can follow
the process in real-time by logging into
the help desk.
What are Health Solutions Network's
privacy and security policies?
Health Solutions Network is committed to
patient privacy and security. All information
provided is legally protected under the
doctor-patient privilege laws. The latest
of secure encryption technology is used
by our on-line ordering system. The highest
level of security precautions are taken
with all personal and credit card information
submitted. We have safeguards in our system
to protect against credit card fraud. Suspected
fraudulent use of a credit card will be
reported.
What if I have problems submitting my
order on your secure site?
If your browser does not support our 128-bit
encryption security, you will need to use
the standard ordering option to submit your
order.
What is an on-line consultation?
On-line consultations are a new concept
in health care. A medical questionnaire
is all that is needed to treat a number
of conditions, conveniently on-line. The
on-line consultation utilizes the internet
to communicate with a doctor at our secure
site, when a physical examination is not
required. To see a list of medications offered
and the conditions they treat click here.
Is it legal to order prescription drugs
over the internet?
Health Solutions Network adheres to current
regulations and takes pride in our staff
to best serve you with your medical needs.
Surprisingly, a number of prescription medications
do not require a physical examination. However,
this excludes all medications found on the
DEA's list of scheduled substances. Any
site offering these medications for sale
online without requiring proof of an existing
prescription is doing so illegally. Board
certified physicians licensed to practice
in the U.S.A. and licensed pharmacists are
employed by Health Solutions Network. The
medications are supplied by pharmaceutical
wholesalers who also supply your neighborhood
pharmacy.
What prescription medications are available
to purchase on-line?
Health Solutions Network offers a limited
number of medications that can be dispensed
without a medical examination, instead using
an online consultation. A thorough review
of your medical history from an online consultation
is sufficient for the medications we offer.
An online questionnaire of your medical
history will let the doctor decide if a
requested medication is right for you. To
see a list of medications and prices click
here.
How is my order shipped?
All orders are shipped within one business
day of the pharmacy receiving and filling
your prescription. Your order will be shipped
via Fed Ex or UPS. When the pharmacy ships
your order you will receive a confirmation
e-mail with a tracking number. We regret
at this time there is no shipping to P.O.
Boxes. An adult signature is required at
the time of delivery.
Do you take returns or exchanges?
Federal law prohibits any prescription
drugs from being returned or exchanged.
However, if you return an unopened UPS or
Fed Ex package to our pharmacy we will refund
your money at 50% your total order. We cannot
refund any opened packages. For more information,
please Contact Us.
How can I pay for my order?
Acceptable forms of payment are: American
Express, Visa, Discover, Checks and eChecks.
An adult signature is required upon delivery.
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